FAQ

• We offer custom-sized manufactured window and door products.
• Provide installations for various building structures.
• Serving Southern California.
• State licensed since 1986.
• Free consultations and estimates.
• State CGC license number: 1118795

Consultation

• Initial Contact: Often begins with a phone call or online query.
• Site Visit: A representative may visit the site to assess the condition of the existing windows and to understand the client’s requirements.
• Discussion: In-depth conversation about styles, materials, energy efficiency, and any unique needs like soundproofing or enhanced security.

Measurement

• Manual Measurement: Trained professionals use tape measures and possibly laser measuring tools to get the precise dimensions.
• Double-Check: Measurements are often double-checked to avoid costly errors.
• Assessment: Additional factors like the condition of the existing window frames are also considered.

Quotation

• Cost Breakdown: Includes costs for materials, labor, and any additional features like specialized glass.
• Terms and Conditions: Will include warranty information, estimated timelines, and payment plans.
• Customer Approval: No work begins until the customer agrees to the quote and timeline.

Manufacturing

Installation

• Removal: Old windows are carefully removed to avoid damage to surrounding structures.
• Installation: New windows are installed, sealed, and tested.
• Clean-Up: The site is cleaned, and old windows are often taken away for disposal or recycling.

Warranty and Aftercare

• Warranty Details: These are usually included in the initial quote and vary in length and coverage.
• Aftercare Services: Some companies offer regular check-ups or maintenance services.
• Customer Service: Ongoing support for any issues or questions that arise post-installation.

Steps to Take:

• Move Furniture: Remove or shift furniture away from the window area. This provides clear access for the workers and protects your furniture from potential damage or dust.
• Remove Window Treatments: Take down curtains, blinds, or any other window treatments. If you have curtain rods or other hardware, consider removing them too.
• Create a Path: Ensure that workers have a clear path from the entrance of your home to the window area. This may involve temporarily moving some items.
• If you have wall decorations, consider taking them down if they’re in close proximity to the window area.
• Inform family members, especially children, about the work being done. You might want to set boundaries for where they can and cannot go during the replacement process.
• Remember that with window replacements, there might be moments where the home is somewhat open to the outside. Consider your privacy and security during these times.
• If you have pets, consider placing them in a secure area away from the work zone. The noise, unfamiliar faces, and open windows can be stressful for them. Inform the installation crew about pets in advance so they can be prepared.
• Ensure there is a parking spot available close to your home for the installer’s vehicle and potentially a small dumpster or disposal truck.
• Unlock gates or any barriers to your yard if the workers need to access windows from the outside.
• Even with all precautions, there will be some level of dust and noise. Consider this if you’re planning to be home during the installation.
• Stay in communication with the project manager or lead installer. They should inform you about progress, any issues that arise, and when the job is done.
• Walk through the completed job with the installer to ensure everything is to your satisfaction.

• We offer a wide variety of window configurations to suit any architectural style.
• Windows are energy-efficient, certified by the National Fenestration Rating Council (www.nfrc.org), and compliant with California’s Title 24 energy code.
• We provide a full lifetime warranty on all labor and parts for windows and doors.
• All windows and doors are custom-ordered, manufactured, and installed to fit your home or business openings perfectly, ensuring optimal function and energy efficiency.
• Currently, we offer vinyl windows in white and almond frame colors.
• Starting January 2024, we will offer black frames as well as combinations like black outside/white inside and almond outside/white inside meeting all energy code requirements.
• We do not provide window treatments such as blinds and shutters at this time.

• The cost for replacing windows and doors includes the price of the units, installation labor, and our minimal operating expenses.
• We take pride in offering higher-quality products compared to big-box retailers, and we do so at a more affordable rate.
• Discounts are available for military personnel and senior citizens upon request at time of estimating.

• We adhere to all relevant building codes specific to your location. For instance, fire zones in California necessitate the use of tempered glass in all windows.
• To ensure your family’s safety, we rigorously follow all regulations concerning safety glass in hazardous areas within your home. Building authorities typically identify certain parts of a shower, areas near doors, low-placed windows, glass within doors, and staircase zones as requiring tempered safety glass. You can rest assured that we strictly comply with these regulations.

• Our products are designed to be maintenance-free.
• For the extended ease in operating sliding units, we recommend keeping the bottom tracks clean for patio doors and horizontal sliding windows. For cleaning these tracks, we suggest using hot water and soap.
• No additional maintenance or sprays are needed to ensure the smooth operation of your new windows and doors.
• We advise against using petroleum-based sprays, as they can attract dirt and debris, ultimately affecting the smooth operation of your windows and doors.
• We offer a lifetime warranty on all the windows and doors we install. If you ever encounter any problems with our products, simply give us a call and we’ll arrange a visit to address any concerns you may have.

• We have an extensive client base who are happy to share their experiences with our company and services.
• If you would like to hear from them, please contact us, and we will provide their reviews confidentially.
• Client testimonials are also available on our About Us page.
• We are proud to showcase a wide range of successful projects to assist you in your decision-making proces

• Hinged Entry Doors
• Folding Doors
• Folding Countertop Windows
• Concession Windows
• French Doors
• Sliding Patio Doors
• Specialty Glass
• Commercial Windows, Doors, and Storefronts